Built for Indian businesses that rely on phone calls

AI workflows that
call, understand
and act.

SamparkSutra handles real voice conversations in Hindi, Tamil, Telugu and 7 more Indian languages. Every call gets logged, every outcome gets recorded, and your team only steps in when it actually matters.

Professional using AI-powered voice workflow on a call

Live Conversation Flow

Call Initiated

+91 98765 43210

AI Conversation

Listening · Understanding

Intent Detected

Payment issue

Action Taken

Payment link sent

Outcome Logged

Ticket ID: TKT-8421

Completed Successfully
10+

Indian Languages

<3s

Average Response
Latency

24/7

Always On
Operations

Enterprise
Grade

Secure, Scalable,
Compliant

How SamparkSutra Works

Here is what happens from the moment a call is triggered to when the outcome is recorded

1

Trigger

Any event from your HIS, CRM, IVR, form or webhook can kick off the workflow.

2

AI Conversation

Our AI agent speaks naturally, understands intent, and handles interactions across Indian languages.

3

Outcome & Action

Insights are captured, workflows are updated, and actions are taken automatically.

Voice AI

(Calls)

Understand

(Intent & Context)

Decide

(Workflow Logic)

Act

(Integrations)

Outcome

(Reports & Logs)

Human-like conversations.
Real business impact.

Built for every industry that talks to customers

Pre-built for your industry with workflows that are ready to go from day one

Healthcare

Patient reminders, follow-ups, adherence, feedback & more.

Reminders Follow-ups Adherence

E-commerce & Retail

Order updates, delivery confirmation, returns & customer feedback.

Updates NPS Returns

Banking & Finance

Collections, KYC updates, payment reminders, fraud alerts & more.

Collections KYC Alerts

EdTech & Coaching

Admissions, class reminders, payment links, session updates.

Admissions Payments Reminders

Logistics & Supply Chain

Delivery updates, proof of delivery, route notifications, driver communication.

Delivery POD Notifications

Manufacturing

Service reminders, quality checks, dealer communication, support automation.

Service Support Alerts

Real conversations. Real outcomes.

See how SamparkSutra works across every industry

Healthcare — Patient Follow-up

Monitoring 1,000 diabetic patients doesn't need 1,000 calls from your staff

SamparkSutra calls each patient in their preferred language, asks about their health, medicines and diet, and logs every response automatically so your clinical team has the data they need.

  • 72% medication adherence improvement
  • Reduced manual calls by 80%
  • Full transcript & summary auto-logged to EMR
See how it works
AI

SamparkSutra AI

Hindi · Patient Follow-up

Live
AI
नमस्ते! मैं Apollo Hospital से बोल रही हूं। आज आपकी तबियत कैसी है?
ठीक हूं, दवाई regular ले रहा हूं।
AI
बहुत अच्छा! क्या आज sugar check की?
हाँ, 130 था।
Adherence confirmed · Report sent to doctor
E-commerce — Delivery Management

Turn failed deliveries into rescheduled ones without calling a single customer yourself

AI calls customers, confirms availability, and reschedules without any human effort. Your logistics ops team stays focused on exceptions.

  • 60% reduction in failed delivery attempts
  • Higher NPS and customer satisfaction scores
  • Real-time outcome updates to your OMS
See how it works
AI

SamparkSutra AI

English · Delivery Management

Live
AI
Hi Rahul, your order #ORD-6821 couldn't be delivered today. Are you available tomorrow?
Yes, I was not home. Tomorrow is fine.
AI
Shall I reschedule for tomorrow 5–7 PM slot?
Yes, please.
Rescheduled to 5–7 PM · SMS & CRM updated
Banking & Finance — EMI Collection

Recover overdue EMIs without a single call from your collections team

SamparkSutra calls borrowers in their own language, understands their situation, and sends a payment link on the spot. Your collections team never has to pick up the phone for routine follow-ups.

  • 45% improvement in EMI collection rate
  • Zero agent time for routine follow-ups
  • Payment intent captured & LOS synced instantly
See how it works
AI

SamparkSutra AI

Hindi · EMI Collection

Live
AI
नमस्ते Priya जी, ₹5,200 की EMI कल due थी। क्या आज payment कर सकती हैं?
हाँ, link भेजो।
AI
Payment link आपके number पर अभी भेज दिया है।
Payment link sent · Loan account updated
EdTech & Coaching — Fee Recovery

Re-enroll drop-out students before they're gone for good

AI reaches out in the student's language, listens to their concern, offers a flexible payment plan if needed, and confirms re-enrollment on the spot. No counselor time spent on routine recovery calls.

  • 38% reduction in student drop-off rate
  • Flexible installment plans offered automatically
  • Enrollment confirmed & receipt sent instantly
See how it works
AI

SamparkSutra AI

Hindi · Fee Recovery

Live
AI
नमस्ते Arjun, next batch की fees due है। Continue करना है?
हाँ, लेकिन पैसों की problem है।
AI
3 installments में pay करें? ₹2,000 पहले, बाकी 30 दिन में।
Yes, that works!
Enrollment confirmed · Installment plan created
Logistics — Last-Mile Delivery

Get delivery slots confirmed and POD collected without your dispatchers making a single call

SamparkSutra confirms delivery slots, handles rescheduling requests, and collects proof of delivery without needing your dispatcher to step in at any point.

  • 70% reduction in missed deliveries
  • POD confirmation automated at fleet scale
  • Real-time fleet visibility & ETA updates
See how it works
AI

SamparkSutra AI

Hinglish · Delivery Confirmation

Live
AI
Hi Suresh, shipment #SHP-7732 is out for delivery. Available 2–4 PM today?
Main 2 baje ke baad free hoon.
AI
Delivery confirmed at 2:30 PM. Please keep your ID ready.
Slot confirmed · Driver notified · POD captured
Manufacturing — Workforce Management

Know who showed up for the shift before your supervisor even reaches the floor

SamparkSutra calls workers before their shift starts, captures attendance in their local language, and notifies the supervisor the moment someone doesn't pick up or marks themselves absent.

  • Absentee alerts sent to supervisors in real-time
  • Attendance captured in 10+ Indian languages
  • Eliminates manual attendance calling entirely
See how it works
AI

SamparkSutra AI

Hindi · Attendance Check

Live
AI
नमस्ते Ramesh जी, आज shift पर नहीं आए। सब ठीक है?
हाँ sir, तबियत ठीक नहीं है।
AI
Absence note की जा रही है। आपके supervisor को inform किया जाएगा।
Absence logged · Supervisor notified instantly
1 / 6

An enterprise-grade platform you can rely on

Workflow Orchestration

Multi-step logic, branching, retries & escalations

Indian Languages

10+ languages with regional accents & voices

Secure & Compliant

Enterprise security, role-based access, audit logs

Scalable Infrastructure

Built for millions of conversations

APIs & Integrations

Connects with your systems seamlessly

Connect with the systems you already use

We work with the tools your team already uses. Whether it is an ERP, an e-commerce platform, a hospital information system or a CRM, SamparkSutra connects to it through a straightforward API without replacing anything you have built.

ERP
E-Commerce
Health Systems
CRM
Any System

Want to see SamparkSutra in action?

Fill in your details and we will set up a live demo tailored to your industry. Usually takes about 30 minutes and you will see actual calls being made.

No credit card required Response within 24 hrs Enterprise privacy assured